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Best Doctors

World class medical experts at the touch of a button.

A medical diagnosis, whether for ourselves or our loved ones, can be a major cause of anxiety and worry. With access to the Best Doctors service provided by Teladoc Health, your employees can find the information, reassurance, and expertise they need.

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Access world class medical expertise with Best Doctors 

When receiving a diagnosis or considering treatment options for an illness or condition, it’s important to feel equipped with the best information possible before making a decision. With the Best Doctors InterConsultation™ service, your employees can access the expertise of more than 50,000 consultants and experts from around the world for a second medical opinion. 

With Best Doctors, your employees can: 

  • Tap into the expertise of more than 50,000 world-leading consultants 
  • Streamline communication with their own personal case co-ordinator 
  • Access round-the-clock advice with the 24/7 Member Care Centre 
  • Receive a full expert report, including alternative treatment options, that they can share with their treatment provider 

Please note that the Best Doctors service is not available as a standalone benefit and can only be included as part of a package alongside the mProve YOURSELF app and/or the Employee Assistance Programme. 

Female Doctor on the phone smiling

How can my employees access the Best Doctors service?

Finding a second medical opinion on a diagnosis or treatment options should be as easy as possible. Employees can simply call direct or access the online members’ portal – what’s more, we can even build in direct access to the Best Doctors service via your employees’ mProve YOURSELF app.  

How does it work?

Offering your employees the option to obtain diagnostic and treatment reviews from some of the world’s leading experts, this easy access service is designed to provide much-needed reassurance when they need it most. 

Watch our short video to find out more.

What users of Best Doctors have said...

“After feeling unheard and dismissed by hospital consultants, I turned to the Best Doctors service offered via my workplace. It has been an amazing service – from start to finish I was listened to and supported through every decision. The consultation provided a non-judgemental space to discuss my concerns and questions, and the report and following appointment quickly resolved my worries. I was really impressed with the speed of responses and found the team very helpful and friendly.”

“I was originally diagnosed by my GP with a chest infection and pneumonia and prescribed strong antibiotics for many months. Eventually, my partner convinced me to see a new doctor, who referred me to a specialist – who found a large cancerous tumour in my lung. I contacted Best Doctors, and a globally renowed oncologist was appointed to review my treatment plan. He found that I could actually cut my treatment down by a whole year, giving me an extra year to recuperate and enjoy my recovery without further aggressive immunotherapy.”

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    *Please note: Gym discounts and the Best Doctors InterConsultation Service are only available when purchased alongside mProve YOURSELF and/or the EAP.

    Call us on

    0151 236 6608

    Lines open: Monday - Friday 9AM - 5PM

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